We LOVE chatting with our guests.
Big Island Jeep Rental is a local, family-owned and operated car rental agency in Kona Hawaii specializing in custom jeeps. We are a VIP service that helps you plan your vacation to meet your interests, provide you with the jeep that meets your needs, and stocks the jeep with all the beach gear and necessities you could need for your vacation! All of our jeeps have their own unique name tied to something on the Big Island and are customized to match that name. Our goal is to remove the stress so that when you arrive, you simply pick up your personalized jeep and head for the beach!
Check out our writeup and video on on the beach gear:
Big Island Jeep Rental is owned & operated by a husband and wife team, Joe and Stephanie who jokingly refer to themselves as “Joephanie” because they make one great team! Stephanie moved to the Big Island in 2016 from Bellingham, Washington in search of a fresh start in life. Joe did the same a year later and moved from Omaha, Nebraska in 2017. They met soon after and became instant best friends. During this time Joe founded Big Island Jeep Rental with the purchase of his very first Jeep! In 2019, Joe took a trip to New Zealand and as the saying goes, “Absence makes the heart grow fonder.” After about a week of being in different countries, Joe and Stephanie realized how much they missed each other and Joe returned to the Big Island early and they have been “Forever Best Friends” since. Stephanie left her prior job and they now run the business together full time.
Our guests are not just our customers, they become apart of our Jeep Ohana. As Joe always says, “We don’t rent out jeeps, we sell smiles!” From the planning process, to your arrival, and until your departure we are here to help guide you in any way we can to help you enjoy everything the Big Island has to offer. We hope to see you soon!
WHY BOOK WITH US?
we let our customers answer that...
"Joe and Stephanie provided 3 jeeps for our family vacation. They also provided GREAT customer service and advice as to what to see and where to go. My wife and I decided to extend our vacation, and a text to Joe was all it took to make that happen... Joe and Stephanie were AWESOME in helping to return the Jeep. They even made follow-up calls to inquire about my wife's health and wish us safe travels. I would highly recommend Big Island Jeep Rental to anybody needing a rental car on the Big Island."
"This was the best rental car experience I’ve had! The Jeep is a must while on the big island of Hawaii! Joe’s communication was great and suggestions on things to do were amazing. Trying to figure out how to come back soon! Definitely recommend using one of his Jeeps!! We were able to go all over, and do things that only a 4x4 could do."
"I would give this company 10 stars if I could. They were hands-down the best car rental experience I have ever had. Since I am more accustomed to renting from bigger companies, I was a little apprehensive at first but will always rethink my future car rental decisions based on the great service this small local company provided us.
They not only provided us with a great car for a lesser price for the week, but they also equipped it with accessories that made our trip exceptional. They acted as a concierge, quickly responding to my texts throughout the week when I had questions about different things we wanted to do on the island and gave us great recommendations. They were efficient, helpful, responsive, informative and super safe during this challenging time of COVID. Thanks joe & Stephanie for making this part of our trip super easy!"
It's a jeep.
"Fantastic service. Impeccably clean, fully-functioning and fantastic vehicle. Perfect for exploring the Big Island! Thank you for a great experience!"
"Joe was really great to deal with and we loved our Jeep rental for Big Island (the Surfer!). Would absolutely recommend Big Island Jeep Rental - it was easy, convenient, and gave us the option to specifically select the vehicle we wanted (all much more user-friendly than a traditional commercial rental company). An overall great experience, all around!"
"Best rental experience for a car rental I have ever had. It was my wife's birthday and reason for the rental as a staycation. The owner left a huge Birthday Balloon and greeting card for her. This was very touching and appreciated. We need more businesses like this in Hawaii. Service is impeccable and the vehicle was a great deal and beautiful. I highly recommend this company!!!"